Customer support is more than just providing answers; it's an important part of the promise your brand makes to its customers.
Championing Golf Operations
This module is all about how you can enhance the impact of your work as a starter, course marshal, cart barn attendant as well as the other relevant positions in the golf operations team.
You will learn to recognise various signs and movements and to interpret them.
Cultural Diversity in the Workplace
This transformation course is designed to assist learners in understanding what cultural diversity is. Learners will be exposed to the importance of having a workforce which is aware of and has an understanding of cultural diversity.
Mystery Shopper Course
The online mystery shopper course provides individuals with the key skills to be able to conduct effective mystery shopper audits.(2) 4.0 average rating
First Aid Level 1 - Perform basic life support and first aid procedures
First Aid level 1 is the starting point to the three levels of first aid. The course serves as an introduction to emergency care, equipping learners with the skills to apply and perform basic first aid in emergencies.(1) 5.0 average rating
Basic Fire Fighting Techniques and Emergency Response Planning
A course for all employees responsible for workplace firefighting or any persons who desire a capability of potentially saving lives (identifying, containing, preventing and extinguishing different fires by operating basic firefighting equipment).
Grokon Learning Academy
An integrated solution that encompasses all dimensions of human resources management as well as compliance-based training. Grok's fully accredited courses encompass health and safety and industrial relations-related training, with many more to come.
Restaurant COVID-19 Best Practice
Digital Marketing: An Introduction
Businesses leverage digital channels such as search engines, social media, email, and other websites to connect with current and prospective customers. We will introduce you to some of these channels in this course.
Etiquette in the Workplace
Having etiquette rules at your workplace is essential if you want to foster a professional and civilised environment for anyone who interacts with your company. We will cover some of these aspects in this course.
Club Golf Operations [COVID-19]
“I've enjoyed the more abbreviated modules and the use of videos, podcasts etc to keep the material interesting.”Jessica Davies
“As someone who can get bored pretty quick, I found the RCA course material and learning platform pretty cool. The support team are also real people and don't seem to be robots :)”Nathan Patterson
“Enjoyed the leadership and psychology courses. Easy to transfer into the real world. Not too theory-heavy.”Noluthando Mujati
“Love that I could do my modules via mobile and easy to see progress for all my modules.”Chloe Andrews