Course curriculum

    1. What will you learn?

    1. Conflict Management Defined

    2. What is your Conflict Management Style?

    3. Test Your Knowledge

    1. Types of Conflict

    2. Types of Conflict Quiz

    1. What Are Conflict Management Skills?

    2. Why Employers Value Conflict Management Skills

    3. Types of Conflict Management Skills

    4. A Few Additional Skills: Understand body language

    5. Be impartial

    6. Be open to discussion

    7. Have patience

    8. Conflict Management Skills Test

    1. Positives of Conflict

    2. Negatives of Conflict

    3. Test Your Knowledge

    1. Conflict Management Techniques

    2. Conflict Resolution Techniques

    3. Conflict Stimulation Techniques

    4. Test Your Knowledge Quiz

About this course

  • $30.00
  • 53 lessons
  • 1 hour of video content