RCA Digital Learning
Building Cultures, not just Curriculum
Our Purpose
Welcome to the RCA E-Learning Academy. We believe that the skills and competencies which truly set one up for success in the practical world are those which enable you to understand psychology, emotions and ultimately enable you to build long term relationships. Our purpose is therefore to provide our clients and customers with the necessary resources in order to make real impact on those around them. To add true value to organisations and communities within which they operate.
Current Academies and Courses
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What, Why, How: Customer Service Questioning Techniques
CourseThis course is designed to equip customer service professionals with effective questioning techniques to better understand and assist customers.
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Factors that Influence Customer Service
CourseBy tapping into these factors, you can provide positive, consistent customer experiences and create real customer loyalty.
$30
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Discovering the World of Beer
CourseEnhance your understanding of Beer: A unique walk through the World of Beer from different perspectives.
Free
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RCA High Performance Community
CommunityThe RCA High Performance Community is a space to expose oneself to progressive stimulus which fuels innovation and productivity.
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Management Skills
CourseManagement skills are a collection of abilities that include things such as leadership, decision-making, problem-solving, communication, delegation, and goal setting. You will learn some of the skills in this course.
$30
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Staff Recruitment and Selection
CourseThis course provides people with the skills, knowledge, and confidence to recruit and select the right team member for the job.
$35
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Conflict Management
CourseYou will learn how to identify conflict and understand the different types of conflict that occur.
$12
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Effective Communication in the Workplace
CourseA micro course on how to have effective communication in the work place. This course emphasises on the importance and benefits of effective communication.
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Self Esteem and Self Confidence
Course5.0 average rating (3 reviews)This course will help you develop an awareness of what self-esteem and self-confidence mean and how to maintain these traits.
Free
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Time Management
CourseIn this Time Management Course, you will learn to develop better time management skills.
$30
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Customer Service
CourseCustomer support is more than just providing answers; it's an important part of the promise your brand makes to its customers.
$35
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Body Language
CourseYou will learn to recognise various signs and movements and to interpret them.
$15
Testimonials
“I've enjoyed the more abbreviated modules and the use of videos, podcasts etc to keep the material interesting.”
“As someone who can get bored pretty quick, I found the RCA course material and learning platform pretty cool. The support team are also real people and don't seem to be robots :)”
“Enjoyed the leadership and psychology courses. Easy to transfer into the real world. Not too theory-heavy.”
“Love that I could do my modules via mobile and easy to see progress for all my modules.”
Clients we've worked with...
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