Course curriculum

  • 1

    Introduction

  • 2

    Hygiene

    • Hygiene: What's Important?

    • How to Wear a Mask

    • How to Wash Hands Effectively

    • Hygiene: Self-assessment
  • 3

    Health

    • Health: What's Important?

    • RCA Digital Screening Solution

    • Health: Self-assessment
  • 4

    Guests

    • Guests: What's Important?

    • Guests: Self-assessment
  • 5

    Within the Restaurant

    • Within the Restaurant: What's Important?

    • Within the Restaurant: Self-assessment
  • 6

    Team Organisation

    • Team Organisation: What's Important?

    • Team Organisation: Self-assessment
  • 7

    Delivery/Takeaway

    • Delivery/Takeaway: What's Important?

    • Delivery/Takeaway: Self-assessment
  • 8

    Managing Menus and F&B Costs

    • Managing Menus and F&B Costs: What's Important?

    • Managing Menus and F&B Costs: Self-assessment
  • 9

    Food Supply Chain Disruptions

    • Being Realistic

    • Food Supply Chain Disruptions: Self-assessment
  • 10

    Readjusting your Economics

    • Readjusting your Economics: What's Important?

    • Readjusting your Economics: Self-assessment
  • 11

    Communications

    • Communications: What's Important?

    • Guest Relations

    • External Communications

    • External Communications Examples

    • Internal Communications

    • Communications: Self-assessment
  • 12

    The Road Ahead

    • Final Feedback

    • The Road Ahead: Self-assessment