Course curriculum

  • 1

    Showroom Manager Job Profile

    • Store Manager Job Profile

    • FY22 KPAs for Coricraft store managers

  • 2

    Group Contact List

    • Contact list Execs to Medical

    • Contact List -Retail

  • 3

    Human Resources

    • CODE_OF_BEHAVIOUR

    • Schedule of Transgressions

    • 2.8 Drug testing consent

    • 6.6 Workplace smoking policy

    • 6.14 Computer, Internet and Email Usage Policy

    • 7.1 Annual Leave Policy

    • 8.3 Sexual and other Unlawful Harassment Policy

    • 8.20 Employee Incapacity Policy and Procedure - Work Performance

    • 8.27 Reverse charge policy

    • Pay day Policy

    • Social media Policy

    • 5.3 Termination Pay Policy

  • 4

    Staff Management

    • INTRODUCTION

    • 5.1Timekeeping Policy and Procedure

    • VIDEO: How to manage a chronically late employee

    • LATE COMING: Scenario 1

    • PROCESS – LATE COMING

    • Guide to delivering a warning

    • VIDEO: How to manage employee absenteeism

    • Process - Unauthorized /uncommunicated absence

    • PROCESS: ABSCONDMENT OR DESERTION

    • QUIZ: Absenteeism

    • Unauthorised absenteeism :absenteeism due to illness

    • Tips to reduce absenteeism in the workplace

    • 5.8 Salary Administration Policy

    • Payday Policy and procedure Salaried employees

    • 5.7 Payroll deductions policy

  • 5

    EMT

    • VIDEO: EMT Discussion video

    • EMT Presentation

  • 6

    SysPro

    • Link to video: Introduction to SYSPRO POS User and branch set up , branch change account payment cash n carry quotes and offline cash and carry

    • Syspro POS Manual PDF

    • Create Customer

    • Cash and Carry

    • Quotes_Cash and Carry

    • Account Payments

    • Deposit Adjustments

    • Issue Exchange

    • Credit Note

    • Queries

    • Petty Cash

    • Manage SCT

    • Receive GIT

    • Manage Orders

    • End of Day Process

  • 7

    Microsoft teams-how to navigate ...

    • How to use Microsoft Teams

  • 8

    Store Management Checklist

    • Coricraft Retail Policy_03 Store Mgmt_A. Store Mgmt Checklist

  • 9

    Health and Safety

    • Copy of Regulations - Environmental

    • Copy of Regulations - Ergonomics

    • Copy of Regulations - Driver Machinery

    • Copy of Regulations - Electrical Installation

    • Copy of Regulations - Electrical Machinery

    • Copy of Customer Injuries

    • OHS-RT-FA_001 Incident Report (Customer Injuries) (Rev. 01) (Blank Form)

    • OHS-RT-FA_001 Incident Report (Customer Injuries) (Rev. 01) (Example)

    • WTW Public Liability Accident Report Form (Example)

    • OHS-RT-GS_001 Notice of Inspection Checklist (DoL) (Rev. 01)

    • NOTICE OF INSPECTION (DoL)

    • BASIC PARTICULARS OF THE EMPLOYER (Example)

    • Person Responsible for First Aid Box

    • Section 8.2 (Branch Manager)

    • COID- W.As.30- Return of Earnings assessment

    • Letter of Good Standing-2020

    • HSP-001 Health & Safety Policy (Rev. 02)

    • THB COVID-19 Training - PDF

    • Worker COVID-19 Assessment Form (Training)

    • COVID-19 Risk Assessment - Retail (Rev. 2)

    • OHS-HL_013 COVID-19 Compliance Officer (Rev. 02) 16(2) sign off

    • OHS-HL_010 COVID-19 Workplace Screening (Rev. 03) (all employees - per day) (Template)

    • OHS-HL_010 COVID-19 Workplace Screening (Rev. 03) (per individual - per month) (Template)

    • Retail Safety Training: Department of Labour Inspections (OHS Act)

  • 10

    Property Management

    • TERRA FIRMA SOLUTIONS

    • Coricraft Smart Metering and Control: How to and Trouble shooting

    • Terra Firma escalation process

    • QUIZ: Terra Firma

    • Coricraft Timer Setting Guide

    • Maintenance Policy and Procedure

    • Maintenance Submission Document PBR Solutions

    • Maintenance Submission Document Lumbanisa

    • Property maintenance tracking sheet

    • Quiz: Maintenance Process policy

    • Store Hygiene