Course curriculum

    1. Store Manager Job Profile

    1. CODE_OF_BEHAVIOUR

    2. Schedule of Transgressions

    3. 2.8 Drug testing consent

    4. 6.6 Workplace smoking policy

    5. 6.14 Computer, Internet and Email Usage Policy

    6. 7.1 Annual Leave Policy

    7. 8.3 Sexual and other Unlawful Harassment Policy

    8. 8.20 Employee Incapacity Policy and Procedure - Work Performance

    9. 8.27 Reverse charge policy

    10. Pay day Policy

    11. Social media Policy

    12. 5.3 Termination Pay Policy

    13. Clean Desk and clear screen policy

    14. Retail Store Rules:

    15. Grievance Policy and Procedure Guideline

    16. Grievance discussion form

    17. Lodgment of a grievance

    18. Notice to attend a grievance hearing

    19. Conflict of Interest and Gift Policy July 2021

    20. ER Training

    21. Employee Relations Quiz

    22. Days Off Process

    23. Working Hours Q&A Session 1

    24. Days Off Process

    25. Workplace Romance

    26. Tapestry Store Policies and Procedures- Document Storage

    27. How to become FICA Compliant

    28. Social media policy

    29. How to update personal details on ESS

    30. ESS: How to Submit Night Hours

    31. Sales Consultant Performance Workflow

    1. How to work with the Customer Care Support Team

    2. Factory Walk Request

    3. OPS DBN - who to contact when

    4. OPS JHB - who to contact when

    5. OPS CT - who to contact when

    6. OPS POL 107: Non-stock distribution

    1. EMT Presentation

    2. VIDEO: EMT Discussion video

    3. EMT Introduction

    4. Coricraft Retail Policy_01 Store Management - D. EMT Action Plan

    5. Keeping Customers Updated During the Order Process

    1. Sales Order Creation - Presentation

    2. Consumer Protection Act 68 of 2008

    3. Electronic Communications and Transactions Act, 2002.

    4. Coricraft Retail Policy_20 Selling Tools -A.Quotes v3

    5. Quote Policy Quiz

    6. How to work with the Sales Order Checklist

    7. Coricraft Retail Policy - Storage and Handling/Cancellation Fees

    8. Storage and Handling/Cancellation Fee Quiz

    9. Coricraft Retail Policy_02 Effectively Setting up a Sales Order . B. Discounts

    10. Understanding Frequently Used Discount Codes

    1. How to log out of Syspro 8 Correctly

    2. How to add hoisting fee in Syspro 8

    3. How to Add a SKU code to a Warehouse

    4. How to Link a Protection SKU to Your Warehouse

    5. Step by Step: How to link a Protection SKU to Your Warehouse

    6. Maintenance Submission Request Process

    7. How to find a GL Code

    8. How to Read Customer's Account

    9. How to Read Customer's Account 2

    10. How to Clear Cash Accounts

    11. VIDEO: How to - Create a Purchase Order

    12. How to load a Purchase Order : Non-Stocked Item

    13. How to - Receive in a Purchase order - GRN

    14. How to - RePrint a GRN Document

    15. How to - Reverse a Incorrect Purchase Order that has been GRNd in.

About this course

  • Free
  • 277 lessons
  • 3.5 hours of video content