Course curriculum

  • 1

    Introduction

    • What is Work Etiquette?

    • Why is Workplace Etiquette important?

    • What will we cover?

  • 2

    Employer Etiquette

    • Introduction: Employer Etiquette

    • Employer Etiquette: Codes of Conduct

    • Employer Etiquette Question

  • 3

    Employee Etiquette

    • Introduction: Employee Etiquette

    • Employee Etiquette: Codes of Conduct

    • Employee Etiquette Question

  • 4

    Personality Types

    • Introduction: Personality Types

    • What is a Type A Personality?

    • What is a Type B Personality?

    • What is a Type C Personality?

    • What is a Type D Personality?

    • What is a Type X Personality?

    • Take your Personality Test

    • Personality Types Questions

  • 5

    Dress Code

    • Introduction: Dress Code

    • Dress Code for Employees

    • Dress Code Questions

  • 6

    Communication

    • Introduction: Communication

    • What you must do when communicating

    • Communication Question

  • 7

    Technology Etiquette

    • Introduction: Technology in the Workplace

    • Technology in the Workplace

    • Technology Etiquette Question

  • 8

    Telephone Etiquette

    • Telephone Etiquette

    • Telephone Etiquette Questions

  • 9

    E-mail Etiquette

    • E-mail Etiquette

    • E-mail Etiquette Questions

  • 10

    Social Media Etiquette

    • What is Social Media?

    • What is Social Media Etiquette?

    • Types of Social Media

    • Twitter Etiquette

    • Facebook Etiquette

    • Blogs and Forum Etiquette

    • LinkedIn Etiquette

    • Advantages and Disadvantages of using Social Media in the Workplace

    • Do's and Do not's of Social Media Etiquette for Businesses

    • Social Media Etiquette Questions

  • 11

    Creative Types

    • Introduction

    • The Artist

    • The Thinker

    • The Adventurer

    • The Maker

    • The Producer

    • The Dreamer

    • The Innovator

    • The Visionary

    • Creative Types Test

    • Creative Types Question