Course curriculum

  • 1

    Module 1: Introduction & Orientation (20 min)

    • Welcome from RCA

    • The WHY behind this Course

    • Additional Information

  • 2

    Module 2: Management - The Essentials (2.5 hours)

    • Why we do what we do

    • Assessment: Why we do what we do

    • Organisational Values and Behaviours

    • Activity: Understanding your Organisational Values

    • Roles and Skills of a Manager

    • Types of Managers

    • Activity: What Type of Manager Are You?

    • Styles of Management

    • Activity: Identifying your own Management Style

    • Module 2: Assessment

  • 3

    Module 3: Leadership (1.5 hours)

    • Leadership vs Management

    • Activity: Manager or Leader?

    • The Five Levels of Leadership

    • Module 3: Assessment

  • 4

    Module 4: Managing Effectively (80 min)

    • Attributes & Attitudes of Effective Managers

    • The Challenges of Managing People

    • Managing People

    • Activity: Understanding your approach

    • Management by Walking Around

    • Module 4: Assessment

  • 5

    Module 5: Everyday Responsibilities of the Modern Day Manager (2 hours)

    • Managing New Staff

    • Problem Solving

    • Activity: Problem Solving in your Context

    • Maintaining Team Cohesion

    • Maintaining Team Motivation

    • Activity: Maintaining and increasing your team's motivation

    • Module 5: Assessment

  • 6

    Module 6: Managing Emotions (100 min)

    • Dealing with Burn Out

    • Culture Development

    • Activity: Defining your organisational culture

    • Developing Empathy

    • Activity: Empathizing with Staff

  • 7

    Final Assessments (2 hours)

    • Final Quiz

    • Your Leadership Committment

Pricing

Fees quoted are per individual learner. Should you wish to enroll multiple users, please get in touch via our live chat option.

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